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To cancel your subscription, go to the email we sent you when you placed your subscription order, or login and go to your account.
For any problems with your subscription please submit an enquiry here.
Duties and Tax:
Please make sure you are aware of your region's tax laws as you will be responsible for payment of any duties and taxes incurred at the border.
You will be sent an email with your tracking number when your order is shipped, but you can contact us to help you at any time.
Orders over NZD$200 qualify for free shipping globally.
Orders under NZD$200 to addresses in New Zealand are charged a $7.50 flat rate.
Orders under NZD$200 to international addresses have shipping costs calculated at checkout and are based on shipping zone, weight, and/or volume.
All orders are processed within 1-2 business days.
Domestic Orders: Domestic orders are shipped using NZ Post. These parcels usually arrive within 2-3 days of processing.
International Orders: International orders are shipped using DHL. These parcels usually arrive within 5-7 days of processing.
If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Returns and Exchanges:
Due to the nature of our products we are unable to offer a refund or exchange for a change of mind. If there is something wrong with your order please contact us and we will help to resolve the situation.
Unfortunately at this time, we are unable to ship to Iran, Iraq, Japan Russia, Belarus, Ukraine or North Korea. We are also unable to deliver to PO Boxes.
2-HOBA (HobamineTM) is a compound found in Himalayan Tartary Buckwheat. It supports your DNA and other key cellular components from the effects of free radicals. SRW are one of only two companies in the world with access to 2-HOBA
Astragaloside is a compound that is known to support key parts of our DNA known as telomeres, as well as supporting healthy cells and your immune system.
Rutin is a flavonoid antioxidant. When taken in conjunction with vitamin C it has been shown to support healthy DNA.