∙ Carbon Offset

Subscription Info

Subscribe to save 15% on your subscription item, plus get free shipping. This can be cancelled any time. Your selected items forming your subscription will be shipped to you every 30 days. Your nominated card will be charged prior to each shipment. 

To cancel your subscription, go to the email we sent you when you placed your subscription order, or login and go to your account. 

For any problems with your subscription please submit an enquiry here.

Shipping Policy

Duties and Tax:
Please make sure you are aware of your regions tax laws as you will be responsible for payment of any duties and taxes incurred at the border.  

You will be sent an email with your tracking number when your order is shipped, but you can contact us to help you at any time. 

Shipping Rates:

Orders over NZD$200 qualify for free shipping globally. 

Orders under NZD$200 to addresses in New Zealand are charged a $7.50 flat rate. 

Orders under NZD$200 to international addresses have shipping costs calculated at checkout, and are based on shipping zone and weight.  

Shipping Times:
All orders are processed within 1-2 business days. 

Domestic Orders: Domestic orders are shipped using NZ Post. These parcels usually arrive within 2-3 days of processing.

International Orders: International orders are shipped using DHL. These parcels usually arrive within 5-7 days of processing.

 If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Returns and Exchanges: 
Due to the nature of our products we are unable to offer a refund or exchange for change of mind. If there is something wrong with your order please contact us and we will help to resolve the situation. 

Exclusions:
Unfortunately at this time, we are unable to ship to Iran, Iraq, Japan or North Korea.