Shipping Information

Please make sure you are aware of your region's tax laws as you will be responsible for payment of any duties and taxes incurred at the border.

You will be sent an email with your tracking number when your order is shipped, but you can contact us to help you at any time. Or, you can contact us through phone call at 0800 005201, available between 9am - 5pm AEST Monday - Friday.

Orders over NZD$200 qualify for free shipping globally.

Orders under NZD$200 to addresses in New Zealand are charged a $7.50 flat rate.

Orders to Australia under NZD$200 are charged $15

Orders to Belgium, Croatia, Denmark, France, Germany, Ireland, Italy, Netherlands, United Kingdom Under NZD$200 are charged $30

Orders to Japan under NZD$200 are charged $20

Shipping rates may vary during promotion time. We will display the updated shipping rates on our website.

All orders are processed within 1-2 business days.

Domestic Orders: Domestic orders are shipped using NZ Post. These parcels usually arrive within 2-3 days of processing.

International Orders: International orders are shipped using DHL. These parcels usually arrive within 5-7 days of processing.

If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.