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FAQs:
Afterpay is an instalment payment option, a service that allows us to offer our customers the ability to make purchases now and pay for them in four payments every 2 weeks without any interest when all payments are made on time.
Just shop SRW and checkout as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log into your Afterpay account. Then complete your order - it’s that easy!
Afterpay is always zero interest. You pay nothing extra when you pay on time, according to your payment schedule. The only fees are late fees* for missed payments.
*Afterpay caps late fees to help keep costs manageable for customers who miss a payment. Late fees will never exceed 25% of the order total or $68 per order, whichever is lower.
Afterpay is only offered to our customers who have a NZ billing address, a NZ Visa or Mastercard (credit or debit card), and a NZ cellphone number. Customers with international billing addresses and/or phone numbers will not be able to set up an account with Afterpay.
Customers are required to make their first payment at the time of purchase. The remaining three instalments will be automatically deducted from your nominated debit or credit card over the following six weeks. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early.
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. For more details, please see terms and conditions: here.
To request an adjusted payment schedule, please use the following guideline: here.
Afterpay orders are delivered within our standard shipping time frames like any other order from SRW.
Visit SRW's Shipping Page for more information here.
T&Cs apply. 18s+. Subject to status. Eligibility criteria applies.